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Although walk -ins are welcome we recommend that appointments be scheduled in advance.  Services are subject to availability.  Services must be secured with a major credit card and telephone number.  A 24 hour notice is required for canceling and rescheduling appointments.  When scheduling spa packages and large parties clients will be responsible for a non-refundable deposit of 50% of the package price.  Clients canceling single services less than 24 hours in advance or no showing the day of the service will be charged 50% of the treatment price. Because of high demand for spa appointments we appreciate your understanding of our policy.  Gratuity is added to large parties, packages and special occasion up-do's.  We do not add gratuity to single services, the decision is left up to the satisfaction of our clients